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Emergency Physician Satisfaction and Accuracy of Paramedic Handover Information: A pilot study
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  • Teresa M. Chan,
  • Brendon Trotter,
  • Serena Sennik,
  • Caillin Langmann,
  • Andrew Worster,
  • Michelle Welsford
Teresa M. Chan
Division of Emergency Medicine, Department of Medicine, McMaster University

Corresponding Author:[email protected]

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Brendon Trotter
St. Joseph's Healthcare Hamilton, Hamilton, ON
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Serena Sennik
Division of Emergency Medicine, Department of Medicine, McMaster University
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Caillin Langmann
Division of Emergency Medicine, Department of Medicine, McMaster University
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Andrew Worster
Division of Emergency Medicine, Department of Medicine, McMaster University
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Michelle Welsford
Division of Emergency Medicine, Department of Medicine, McMaster University
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Abstract

Effective and accurate communication is of critical importance when transferring patients between healthcare providers. The accuracy of handover information transmission during these encounters has not been well studied. From August 2010 to April 2011, a pilot study was completed to examine physician satisfaction and physician accuracy regarding the performance of prehospital interventions by paramedics. Our findings suggest that physician overall satisfaction (3/5 Likert score) and accuracy (16-44%) were low in our local milieu, suggesting the need for improvement processes.